Florenza Khamsin Red Sea Residence Hurghada

Staying at this property presented a mixed experience, heavily influenced by the current state of amenities. On one hand, the apartment was well-appointed and comfortable, providing a pleasant living space for my girlfriend and me. The friendly service team was another highlight, always willing to assist us with any queries we had during our stay. However, the joy of our vacation was significantly dampened by the absence of a usable beach. Due to the construction of a new pool and the condition of the beach being quite dirty, we found ourselves unable to enjoy one of the main reasons we chose this destination.

With the beach and pool situation being far from ideal, my expectations for a relaxing vacation were not met. We were informed that there would be facilities available, but it was incredibly disheartening to arrive and discover that we had to pay about 20€ each day just to access a nice beach or pool elsewhere. This unexpected expense felt like a serious misrepresentation of what was promised. To compound the issue, I couldn’t enjoy the relaxation I envisioned for my time at the beach with a nice drink in hand, leading me to check out earlier than planned after just a week. It was disappointing to realize that the primary attractions I had hoped to enjoy were either non-existent or completely inaccessible.

Given the circumstances, I believe a refund for the amount I paid is warranted, as I fundamentally did not receive the experience that was advertised. I would strongly recommend prospective guests to inquire further about the current status of local amenities and request updated pictures to avoid similar disappointments. While the apartment and staff were commendable, the lack of essential services and beach access left a lot to be desired and overshadowed the positive aspects of our stay.